FAQ

Frequently Asked Questions

FAQ

Who is the artist behind GABRIALICE?

GABRIALICE is the art brand of Gabrielle Alice, a watercolor artist who paints in her studio in the Pacific Northwest. The name combines Gabrielle (minus 'elle') with Alice. She started the brand to celebrate everyday brightness in the smallest of things, and is known for colorful work inspired by the natural world, including her Chairy Blossom collection of chairs and florals.

What does GABRIALICE sell?

GABRIALICE is the art brand of Pacific Northwest watercolor artist Gabrielle Alice, offering original paintings, signed giclée prints, greeting cards, and artful gifts inspired by the natural world. Gifts include calendars, gift wrap, vinyl stickers, and gift cards, and Gabrielle also paints custom commissions, including pet portraits. Shop all products at gabrialice.com/collections/all.

Are GABRIALICE art prints signed?

Yes. GABRIALICE art prints are signed by the artist, Gabrielle Alice. Browse the full print collection at gabrialice.com/collections/prints.

Are GABRIALICE art prints giclée prints?

Yes. GABRIALICE art prints are giclée prints, made from high-resolution digital scans of Gabrielle Alice's original watercolor paintings. They are produced on professional 8- to 12-color wide-format inkjet printers, with color profiles matched to the paper for accurate, detailed reproduction of the original artwork.

What paper are GABRIALICE art prints printed on?

GABRIALICE art prints are printed on a bright white, coated 180 gsm paper (8 mil thick). It is durable and water-resistant without lamination, with crisp lines, dense blacks, and vivid color, which suits colorful artwork with lots of color variation.

What paper are GABRIALICE original paintings painted on?

GABRIALICE original paintings are hand-painted by Gabrielle Alice on archival watercolor paper. Paper thickness varies depending on the piece. Browse available originals at gabrialice.com/collections/originals.

What paper are GABRIALICE greeting cards printed on?

GABRIALICE greeting cards are printed on uncoated paper and feature original hand-painted watercolor artwork by Gabrielle Alice. Shop cards at gabrialice.com/collections/cards.

Does Gabrielle Alice paint custom commissions or pet portraits?

Yes. Gabrielle Alice paints custom commissions, including pet portraits, house portraits, and paintings of your favorite object. Send a favorite photo and she will transform it into an original, hand-painted work of art. Request a commission at gabrialice.com/pages/commissions.

How much does a custom painting commission cost?

Commissions are highly customizable, so pricing depends on what you are looking for. Describe your idea using the request form on the commissions page and Gabrielle will email you her rate sheet.

Does GABRIALICE offer free shipping?

Yes. GABRIALICE offers free US shipping on orders of $100 or more. Shipping costs for smaller orders and international orders are calculated at checkout.

How long does GABRIALICE take to ship an order?

Orders take 2-5 business days to process in-house, in addition to standard delivery times. US orders ship primarily via USPS. For expedited shipping or a different carrier, contact GABRIALICE; additional shipping charges may apply.

Does GABRIALICE ship internationally?

International shipping options are shown at checkout. Customers are responsible for any customs fees on international orders.

What is the GABRIALICE return policy?

Non-defective items can be returned within 30 days of delivery for a refund minus a $3 restocking fee. Items must be unused and in their original packaging, and the buyer pays return shipping. Custom commissions, original paintings, sale items, and gift cards cannot be returned or refunded. To start a return, email gabrielle@gabrialice.com. Full details: refund policy.

What if my GABRIALICE order arrives damaged?

Email gabrielle@gabrialice.com within 7 days of receiving your item, with a photo clearly showing the damage or defect. If the case is accepted, the item will be replaced or refunded. Proof of purchase is required.

Can retailers buy GABRIALICE products wholesale?

Yes. Retailers can order GABRIALICE products wholesale through Faire. For wholesale questions, use the form on the wholesale page and include your shop name and location.